Shipping policy

Shipping Policy for OverTime City

At OverTime City, we are committed to providing you with a seamless shopping experience, including prompt order processing and reliable delivery services. Our goal is to ensure your order reaches you in excellent condition and as quickly as possible.

Order Processing:

Once your order is placed, we strive to process and prepare it within 1 to 3 business days. Please note that this processing time does not include weekends or holidays.

Delivery Time:

Our standard delivery time is estimated to be 2 to 5 business days from the date of shipment. Factors such as your location, shipping method selected, and carrier service may affect the actual delivery time.

Shipping Methods:

We offer various shipping methods to cater to your needs, including standard and expedited options. You can select your preferred shipping method during checkout.

Shipping Costs:

Shipping costs will vary based on your location and the shipping method chosen. The exact shipping cost will be calculated and displayed at checkout for your convenience.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Restrictions:

At this time, we primarily ship within the United States. We are actively working to expand our shipping options to serve customers worldwide.

Undeliverable Packages:

In the event that a package is deemed undeliverable due to an incorrect address provided by the customer, refusal of delivery, or other issues, we will contact you to attempt to resolve the matter and ensure successful delivery.

Lost or Delayed Shipments:

While we strive to provide timely deliveries, unforeseen circumstances may lead to delayed shipments. If you believe your package is lost or significantly delayed, please contact our customer support team for assistance.

International Shipping:

We are excited to offer international shipping in the near future. Stay tuned for updates as we expand our reach to serve customers worldwide.

Returns and Exchanges:

For information on returns and exchanges, please refer to our Returns and Exchanges Policy.

Thank you for choosing OverTime City for your shopping needs. We appreciate your trust in us as we work diligently to define your style and deliver quality products to your doorstep.

 

"Define Your Path"