Shipping Policy

Shipping Policy: OverTime City

At OverTime City, we are committed to delivering a seamless shopping experience, including reliable and efficient shipping options. Please take a moment to review our customer-friendly shipping policy:

Shipping Methods:

We offer a range of shipping methods to cater to your needs:

  • UPS 2nd Day Air A.M.® (commercial addresses only): For those who want their order quickly and prefer morning delivery at commercial addresses.
  • UPS Next Day Air®: If you need your items urgently, this option ensures next-day delivery.
  • UPS Worldwide Expedited®: Our international customers can enjoy a cost-effective and timely delivery option for overseas shipments.
  • UPS Worldwide Saver®: For international orders seeking a balance between cost and delivery speed, this option is ideal.
  • UPS® Ground: A reliable option for domestic deliveries within the contiguous United States.
  • UPS® Standard: For our Canadian customers, this option provides efficient and cost-effective delivery.

Processing Time:

We understand that you're excited to receive your OverTime City products. Our processing time is generally 2-5 business days. Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times:

Delivery times vary based on your selected shipping method and destination. During checkout, you will see estimated delivery times for each available option.

Tracking and Notifications:

Once your order is shipped, you will receive an email with tracking information. You can use this information to track your package's journey until it reaches your doorstep.

Shipping Rates:

Shipping rates are calculated based on the shipping method, destination, and order weight. You will see the shipping cost during the checkout process before making your payment.

International Orders:

For international orders, please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient.

Address Accuracy:

Please ensure your shipping address is accurate and complete to avoid any delays or delivery issues. We cannot be held responsible for orders delayed due to incorrect or incomplete addresses.

Contact Us:

If you have any questions, concerns, or need assistance regarding your order or shipping options, our dedicated customer support team is here to help. Feel free to reach out to us at JMSolutions@JashonMiller.com or (929)430-5958.

 

At OverTime City, we're committed to providing quality products and exceptional customer service. Thank you for choosing us for your clothing needs!